Terms of Service

Last updated: 8 October 2026

These terms apply when you use the Earnd Coaching website, book a call or sign up for coaching. By booking or paying for coaching you agree to them, so please read them carefully. If you have any questions, email earndcoaching@gmail.com.

1. About us

Earnd Coaching is a personal training and coaching business run by Salem Alawi ("we", "us", "our"). "You" means the person using our website or services.

2. Our services

We offer 1:1 in-person personal training, online coaching and nutrition and habit coaching. The exact content, length, number of sessions and fees for your coaching will be agreed with you in writing (including by email or message) before you start. Those agreed details form part of these terms.

The free consultation call is a no-obligation conversation to understand your goals. Booking one does not commit you to buying anything.

3. Health and safety

Before starting coaching you must complete our health screening questionnaire honestly and tell us about any injuries, medical conditions, medication, pregnancy or other factors that could affect your ability to exercise safely. You must tell us straight away if anything changes.

If you have a medical condition or any doubt about your fitness to exercise, you must get clearance from your GP or another qualified medical professional before starting, and we may ask to see confirmation. We may decline or pause coaching if we believe it is not safe to continue.

Stop exercising immediately and seek medical help if you feel pain, dizziness, shortness of breath or any other unusual symptoms.

4. Not medical advice

Our coaching, programmes and nutrition guidance are for general health and fitness purposes. They are not medical, dietetic or physiotherapy advice and do not replace advice from a doctor, registered dietitian or other healthcare professional. We do not diagnose or treat medical conditions or eating disorders.

5. Results

Everyone's body is different and results depend on many things, including how consistently you follow your plan, your nutrition, sleep, stress and health. We will always give you our best coaching, but we cannot guarantee any particular result. Before and after photos on our website and social media show individual results and are not a promise of what you will achieve.

6. Fees and payment

• Fees are as agreed with you in writing before your coaching begins.
• Coaching is paid in advance, either per session, per block of sessions or by monthly subscription, as agreed.
• Sessions in a paid block must be used within the period we agree when you buy them.
• We may change our prices for future bookings, but any change will not affect sessions or periods you have already paid for. For subscriptions we will give you at least 30 days' notice of a price change.

7. Cancellations and rescheduling (in-person sessions)

• You can cancel or reschedule a session free of charge with at least 24 hours' notice.
• Sessions cancelled with less than 24 hours' notice, or missed without notice, may be counted as used.
• If you arrive late, the session will still finish at the scheduled time.
• If we need to cancel or move a session, we will give you as much notice as possible and offer another time or a credit for that session.

8. Online coaching and subscriptions

• Monthly online coaching renews each month until you cancel.
• You can cancel at any time by emailing us. Cancellation takes effect at the end of the month you have already paid for, and you will keep access until then.
• Your programmes, guides and other materials are for your personal use only. Please do not copy, share, sell or publish them.

9. Your right to cancel and refunds

If you buy coaching online or remotely, you normally have 14 days from the date you buy to cancel under the Consumer Contracts Regulations. If you ask us to start your coaching within those 14 days and then cancel, we may deduct a fair amount for the sessions or coaching already provided. Outside that period, payments for sessions or months already started are not normally refundable, except where we are at fault or where the law says otherwise. Nothing in these terms affects your legal rights as a consumer.

10. Your responsibilities

• Give us accurate information and keep us updated.
• Follow our instructions on technique and safety, and work within your limits.
• Wear suitable clothing and footwear and bring water to sessions.
• Follow the rules of any gym or venue where we train.
• Treat us and others with respect. We may end coaching if behaviour is abusive or unsafe.

11. Gym access and equipment

Unless we agree otherwise, our fees do not include gym membership, entry fees, equipment or supplements. You are responsible for your own belongings during sessions.

12. Photos and testimonials

We will only share your photos, progress or testimonials publicly with your separate, explicit permission. You can withdraw that permission at any time, and we will remove the content from places we control as soon as reasonably possible.

13. Our liability to you

Physical exercise carries some risk of injury. We take reasonable care to keep you safe, but you take part in training at your own risk, to the extent the law allows.

We are not responsible for loss or harm caused by you not following our instructions, not telling us about a health issue, or training without supervision against our advice. We are not liable for indirect losses or for business losses.

Our total liability to you for any claim connected with our services is limited to the fees you have paid us in the 12 months before the claim. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law.

14. Using our website

The content of this website, including text, images, logos and design, belongs to Earnd Coaching or is used with permission, and may not be copied or reused without our consent. We try to keep the website accurate and available, but we do not guarantee that it will always be error free or uninterrupted. Links to other websites, such as Instagram, are provided for convenience and we are not responsible for their content.

15. Your personal information

We handle your personal information as described in our Privacy Policy.

16. Ending coaching

You can stop coaching at any time as set out in sections 7 to 9. We may end or pause coaching if fees are unpaid, if continuing would be unsafe, or if you seriously or repeatedly break these terms. If we end coaching without good reason, we will refund any sessions or periods you have paid for and not received.

17. Changes to these terms

We may update these terms from time to time. The version on this page at the time you book applies to that booking. We will tell existing clients about any significant changes.

18. Law and disputes

These terms are governed by the law of England and Wales. If you have a complaint, please contact us first and we will do our best to resolve it. If we cannot, you can bring proceedings in the courts of England and Wales, or in Scotland or Northern Ireland if you live there.